Smart Healthcare ERP & ABDM-Ready Workflows | Bhopal, Madhya Pradesh

Terms & Conditions

1. Software Licensing & Scope

DEFINE HIMS is proprietary healthcare software developed by DEFINE INFOTECH SOLUTIONS. Licenses are granted per hospital branch or installation according to the selected package (Basic, Advanced, or Premium).

2. Implementation, Training & Hardware

Standard implementation includes initial master setup, user creation, and staff onboarding. Specialized hardware (barcode scanners, thermal printers, servers), custom integrations, and data migration from legacy software are quoted based on specific hospital requirements.

3. Support & Updates

Ongoing phone, remote desktop, and WhatsApp support is provided as part of the active annual maintenance or license agreement. Emergency support is prioritized for billing, OPD intake, and clinical operations.

4. Compliance & Disclaimers

DEFINE HIMS supports workflows compliant with ABDM and NABH standards. Ultimate statutory compliance, tax reporting, and medical verification rest with authorized hospital personnel. For queries, call +91 9407414946.

Call Us WhatsApp Book Demo